Privacy Policy

 

Who we are

Orato Consulting is the owner and operator of oratoconsulting.co.uk. We are committed to protecting your personal data and being open about how we use it.

 

What personal data we collect

We only collect the personal data needed to respond to enquiries and improve the website. This may include:

  • name
  • email address
  • phone number (if provided)
  • message content from the contact form
  • anonymised website analytics data
  • technical data from embedded content interactions

We do not collect payment details, account passwords, memberships, downloads, or user-generated content.

 

How we use personal data

We use personal data to:

  • respond to your enquiries and contact requests
  • send messages or follow up on the contact form submission
  • improve the website and its content
  • understand how visitors use the site through analytics
  • manage and secure the website

We do not use your data for marketing unless you have explicitly agreed to it.

 

Legal basis for processing

We rely on the following legal bases for processing personal data under UK GDPR:

  • contract or pre-contract enquiry responses when you contact us through the contact form
  • legitimate interests for maintaining and improving the website, provided this does not override your rights
  • consent for analytics cookies and non-essential tracking through Google Tag Manager

 

Contact forms and SMTP2GO

When you use the contact form on this site, we collect the details you provide so we can respond to your enquiry.

Contact form submissions are sent via SMTP2GO, a trusted email delivery service. SMTP2GO may process the contact form data only for the purpose of delivering emails on our behalf.

 

YouTube/video embeds

Our site includes embedded YouTube videos and directly loaded videos.

When you view or interact with YouTube embeds, YouTube/Google may collect information about your visit and set cookies. This is outside our direct control and is governed by YouTube’s own privacy policy. We do not control how YouTube uses that data.

 

Google Analytics and Google Tag Manager

We use Google Analytics through Google Tag Manager to understand website usage.

Analytics tracking is treated as non-essential. These tools only run after you give consent through the cookie preference mechanism.

Google may collect anonymous usage information such as page visits, device type, and browser details. This helps us improve the website.


Cookies used on the website

We use cookies and similar technologies to make the website work and to collect analytics data.


Common cookies we use include:

  • essential cookies for site functionality and security
  • preference cookies for storing consent settings
  • analytics cookies for visitor insights

Specific cookie names and providers may change over time.

 

Essential vs non-essential cookies

Essential cookies are needed for the website to function correctly. These are always active.

Non-essential cookies include analytics and tracking cookies. These only run after you choose to accept them.

 

Cookie consent and managing preferences

You can manage your cookie choices through the cookie consent banner or preference panel on the website.

If you withdraw consent for analytics cookies, tracking will stop for future visits, but it does not affect data already collected while consent was active.

 

Data sharing with third-party processors

We may share personal data with trusted third-party service providers who help us run the website, such as:

  • SMTP2GO for email delivery
  • Google for analytics and video embed services
  • hosting providers for website operation

These providers only process data as instructed by us and are bound by data protection commitments.

 

Data retention

We keep contact form submissions and related enquiry data only for as long as needed to respond and handle your request.

Where required by law or for security reasons, we may keep certain records for a longer period, but we will not keep personal data longer than necessary.

 

User rights

Under UK GDPR, you have the right to:

  • know what personal data we hold about you
  • correct inaccurate data
  • request deletion of your personal data
  • restrict or object to processing
  • withdraw consent at any time for non-essential cookies
  • lodge a complaint with a UK supervisory authority if you believe your data is not handled correctly

If you want to exercise any of these rights, please contact us using the details below.

 

Contact details

For questions about this policy or your data, contact:

Orato Consulting

Email: tim@oratoconsulting.co.uk

Last updated: 20/05/2026